Covid-19 has disrupted the market and economy. Gross Domestic Product (GDP) has been down to 2.5% globally as in these times even the high yielding industries are facing crisis. With no time to strategize plans, it has become essential for organizations to take immediate and effective steps for crisis management.
To assist you in going through the crisis during covid times, here are some best practices for crisis management.
1. Prioritize Employees Health
During Covid-19, the primary focus of an employer needs to be on the health of their employees; it’s them who’s going to bring the company out of the crisis. Employees must be encouraged to work from home whenever possible and when in office,employees should be ensured they’re working in a highly sanitized workplace. Regular check-upsare a must within the organisation.
2. Ensure Effective Communication
In these times, when so much misinformation is spreading all around, it is necessary that your employees are rightly updated with accurate information. There should be no such information that’s being passed on, that may create an adverse impact. All questions and concerns of the employees, stakeholders, and customers must be quickly responded.In order to manage the crisis effectively, firms should choose effective and centralized channels for communication.
3. Make disclosures
With effective communication, there should also be necessary disclosures to different segments of your company. False information will take your company nowhere and there will be unnecessary expectations of your employees as well as investors. So, your customers, investors, and employees must have necessary disclosures about the present situation of your company.
4. An eye on the supply chains.
Covid-19 has disrupted the supply chains to an extreme level. In order to handle the crisis, you should analyze supply chain by identifying the broken links. Supply and demand work in a direct proportion, hence unless the supply is understood you cannot deliver or meet the demands efficiently.
5. Technological driven work
It’s not possible to allowyour entire staff to work in the office. It creates a greater risk by spreading the virus. So, it’s advisable to habituatedigitalization and encourage technology driven work. The staff should be trained to use technology in order to manage the crisis and ensure continuous service.
6. Hire professionals
Lastly, it is not possible for an organization to handle everythingthemselves. In order to manage crises during Covid times, you can hire professional agencies to maintain services such as public relations, crisis management, legal advices, etc.
These are some of the practices you can opt to manage the crisis in your company during Covid-19.